Experts iTrack is a Web -Based project issues tracking and monitoring system. It enhances the development process by offering a tool to manage and track bugs reports, new features requests, reporting by clients and many more. iTrack ss a software application that is designed to help quality assurance and programmers keep track of reported software bugs. It is like a ticketing system. This is not only used by software programmers but also suitable for any business which needs continues monitoring and tracking system of customer complaints and issues.
Some of the important features are:
- Issue Reporting: Issue reporting takes place on same page, there is no need to click on several multiple pages to file an issue. We have use Web 2.0 technology to update the content as an issue is created, information presented is relevant to the user at all times.
Application sidebar helps user to easy navigate and provide helpful information, like a tip making sure the user is never lost. The same sidebar also provides information about other similar issues, reducing the chance for duplicate issue reports.
- Easy to use : You can navigat to any information at any time in iTrack without having to jump through pages and pop ups. Whether you're a supre user, or just normal user to report an issue, Experts iTrack is easy to use.
- Easy Administration : There are hardly any configuration or setup files. Administer can control everything from our Configuration page, and it's updated instantly.
- Fully Secure : Experts iTrack lets you monitor, track and control access to all your issues, editions, products, milestones and many more. Using a powerful access manager logic, you can be safe, knowing that your clients are safe with their confidential Data secured.
- Multi-Lingual: Experts iTrack is Multilingual and fully translatable. It is available in several languages, default is english. Other language support are spanish, german, swedish, french and norwegian.
- Feature List: Experts iTrack has everything you need, and we're continuously expanding our feature list. Some of the features are listed below as :
- Users, groups, teams and detailed access control
- Automatic roadmap generation
- Relate issues, create issue sub-tasks and vote for issues
- Product dashboard with live statistics and overview
- Powerful search and report generation tools
- Integrated OpenSearch functionality
User and team messaging with multiple folders and search
- Publishing tools for articles, and billboards for easy, quick information sharing
- Calendars with events, meetings and tasks
- Email notifications on new and updated issues
- Integration with subversion
- Fully translatable
- Expandable : Experts iTrack can be expanded to integrate with your existing applications.
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